When a system goes down, your employees need to know immediately — not when they check their inbox. Notifiier pushes a desktop alert to every endpoint, locked or active, in seconds.
The problem with email during outages
The moment an IT system fails, your default communication channel may already be affected. Email is too slow when the mail server is the incident. Collaboration tools are unavailable when the network is down. Users open tickets, post in channels, ping their managers — all while your IT team is trying to restore service.
A desktop alert that doesn't depend on email gets ahead of the confusion. It hits every screen before the first help desk ticket is opened.
How IT teams use Notifiier for outage communication
- Monitoring or engineer detects the incident.
- Open Notifiier. Compose a two-line alert: "Email is down — we're investigating. ETA 30 minutes."
- Send to all users or a specific department.
- Get per-recipient confirmation: who saw it, who hasn't.
- Send an all-clear when service is restored.
The entire flow takes under 60 seconds. Your help desk volume drops. Your users know someone's on it.
Works even when email and Teams are down
Notifiier's delivery path is independent of email servers, Microsoft 365, and collaboration tools. If those are the affected systems, Notifiier still reaches every desktop.
Know who got it
Forced acknowledgement means recipients confirm they've seen the alert. You see who has confirmed in real time. For critical incidents — security events, data breaches, emergency maintenance — this matters.
For scheduled maintenance too
Outage comms isn't only for emergencies. Use Notifiier to send pre-planned maintenance windows, notify affected departments before a deployment, or give users a countdown before systems go offline for planned work.
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Desktop Alerting Software — Product · EU-Compliant IT Mass Alerting · How to Notify Users During an IT Outage